Privacy Policy
Last updated: 30 October 2026
1. Who we are
Lino (the “app”, “we”, “us”) is operated by Dinis Gostev, a sole proprietor (preduzetnik) registered in Belgrade, Serbia. If you are in the European Economic Area or the United Kingdom, the operator is the data controller for the personal data described here. You can reach us at [email protected].
2. What we collect
If you use Lino without signing in
You can use Lino as a guest. Your home, its rooms and its tasks then stay on your device and are not sent to our server.
Your account
- Email sign-in: your email address. We send a one-time code to it; there is no password.
- Sign in with Apple or Google: the account identifier that provider gives us. We don’t keep the email address it passes along, except that it may stand in as your name until you choose one.
- Your name as you typed it. The people in your home see it.
Your home
The rooms and tasks you create, their notes and how often they repeat, and the record of who marked which task done and when. In a shared home all of this is visible to everyone living in it. We also store the invite links you create and who is in your home.
Settings and devices
- Your notification choices, and the time zone and language your app uses — so a reminder arrives at the right hour and in your language.
- If you allow notifications, a push token for each device, issued by Apple or Google.
Purchases
If you buy Premium we store which plan it is, when it renews or ends, and the store’s transaction identifier. Your card details never reach us — payment is handled by the App Store or Google Play.
Feedback and support
A rating or note you send from the app, with the app version and platform it came from, and any email you write to us.
Diagnostics
Crash reports from the app and error reports from our server: device model, operating system, app version and a stack trace. They are used to fix the bug and are not linked to your name or email.
Product events
If you are signed in, the app also tells our own server about a few moments, so we can see where people get stuck on the way to sharing a home or buying Premium: a Premium screen was shown or closed and from which part of the app, a purchase was started and how it ended, you asked to share your home, and the setup at first launch finished. Each event carries your account, the time, the app version and the platform. It never carries the names of your rooms or tasks, or anything you type. A guest sends none. The events go to our server only — no analytics company sees them.
What we don’t collect
Your contacts, photos or location. There is no advertising identifier, no third-party analytics and no advertising or tracking code in the app.
3. How we use it
- To keep your home in sync across your devices and the people you share it with.
- To sign you in, and to email you the sign-in code and a confirmation when you buy Premium.
- To send the notifications you turned on — a repeating task is due again, activity at home, the weekly summary. A notification about activity at home can show a housemate’s name and the name of a task.
- To know whether your home has Premium.
- To find and fix crashes, and to answer you when you write.
- To see which parts of the app work and where people get stuck — the product events above.
We do not use your data for advertising, we do not sell it, and we do not share it with data brokers.
4. Legal bases (GDPR)
If you are in the EEA or the UK, we rely on:
- Performance of a contract — to give you the app and the features you use.
- Legitimate interest — keeping the service secure, fixing what breaks and understanding how the app is used (the product events).
- Consent — for push notifications, which you can switch off at any time.
- Legal obligation — keeping the tax and accounting records the law requires.
5. Who we share it with
What you put in a shared home is visible to the people living in it. Beyond that, data goes only to the service providers that help us run Lino, and only for that purpose:
- DigitalOcean — hosting for our server and database.
- Cloudflare — network delivery and protection in front of our server and this website.
- Apple and Google (Firebase Cloud Messaging) — delivering push notifications to your device.
- Google (Firebase Crashlytics) — crash reports from the app.
- Sentry — error reports from our server.
- RevenueCat — checks a purchase with the store and tells us whether Premium is active.
- Resend — sends our email: sign-in codes and purchase confirmations.
- Apple App Store and Google Play — payment. We never see or store your card details.
We may also disclose information when the law requires it or in response to a valid legal request.
6. Keeping and deleting your data
Your home stays in your account until you delete what is in it, or the account itself.
- Delete your account in the app: Profile → Account → Delete account. Your name, your sign-in, your devices’ push tokens, your settings, your product events and the home you own are removed from our database straight away, and from any backups within 30 days. All that stays is an empty record that an account existed: a random id, the type of account, its platform, and when it was created and deleted.
- If you shared your home, the people you shared it with each keep their own copy of it — the rooms, the tasks and the record of what was done, including the tasks you added. Deleting your account does not take their home away.
- If you can’t open the app, write to [email protected] from the address you signed in with and we will delete the account within 30 days.
- Deleting your account does not cancel a subscription. Cancel it in your App Store or Google Play account. The stores and RevenueCat keep their own purchase records, and we keep the records the law requires of us, such as those needed for tax.
- Feedback and emails you sent us are kept as our own correspondence unless you ask us to remove them.
- Crash and error reports are kept for up to 90 days.
- Product events are deleted with your account, and in any case 400 days after we receive them.
7. Your choices & rights
- Leave a shared home at any time. You keep your own copy of everything in it; the people who stay keep theirs.
- Notifications can be switched off one by one in Profile, or all at once in your device settings.
- You can ask us for a copy of your data, to correct it, to delete it, or to stop a particular use of it. Write to [email protected] from the address you signed in with — we answer within 30 days.
- If you are in the EEA or the UK and believe we have handled your data unlawfully, you can complain to your local data protection authority.
8. Security
- Everything between the app and our server travels encrypted (TLS).
- We never ask for or store a password — sign-in is a one-time code, or Apple or Google.
- Access to the production server is limited to the operator.
No service can promise absolute security. If a breach affects your data, we will tell you promptly.
9. International transfers
We are based in Serbia and our server operates in the United States, so your data is processed outside the country you live in. When personal data leaves the EEA or the UK we rely on the Standard Contractual Clauses approved by the European Commission.
10. Children
Lino is not directed at children under 13 (or the minimum age in your country) and we don’t knowingly collect data from them. If you believe a child has given us personal data, write to us and we will delete it.
11. This website
linocleaning.app sets no cookies of its own and runs no analytics or visitor tracking. It is served through Cloudflare and loads its typefaces from Google Fonts, so those two see the request your browser makes.
12. Changes to this policy
When this policy changes we update the date at the top and, for significant changes, tell you in the app.
13. Contact
Privacy questions and data requests: [email protected]. Anything else: [email protected].