Terms of Service
Last updated: 11 October 2026
1. The agreement
These terms are a contract between you and Dinis Gostev, a sole proprietor (preduzetnik) registered in Belgrade, Serbia (“we”, “us”), for your use of the Lino app and the linocleaning.app website (the “Service”). By using Lino you agree to them and to our Privacy Policy. If you don’t agree, please don’t use the Service.
2. Who can use Lino
You must be at least 13, or the minimum age in your country if it is higher. If you are under the age of majority where you live, a parent or guardian must have agreed to these terms for you.
3. Your account
You can use Lino as a guest, with your home kept on your device. You need an account to share a home or to keep it across devices. You sign in with a one-time code sent to your email, or with Apple or Google — there is no password. You are responsible for what happens in your account and for keeping your email and sign-in secure.
4. Homes and sharing
- Each person has one home. When you accept an invite, your home and the one you join become a single home: rooms with the same name and tasks with the same wording are combined, and everything else moves across. This can’t be undone, and the app tells you before you join.
- Everyone living in a home sees all of it — rooms, tasks, notes, and who marked what done — and can add, change and delete rooms and tasks.
- The owner of a home can remove people from it, and anyone can leave. Whoever leaves or is removed keeps their own complete copy of the home; the people who stay keep theirs.
- A home can hold up to 10 people.
5. Your content
The rooms, tasks and notes you create are yours. You give us a limited licence to store, transmit and display them only as needed to run the Service — for example, to sync them to your other devices and to the people in your home. Don’t put anything in Lino you have no right to share, or that breaks the law.
6. Acceptable use
Please don’t use the Service to break the law or harm others, try to access data that isn’t yours, probe, overload or disrupt it, access it with unauthorised automated tools, or resell it. We may suspend or close accounts that do.
7. Premium
- Free: your own home with unlimited tasks and up to 3 rooms.
- Premium adds: sharing your home with the people you live with, unlimited rooms, and the full weekly statistics.
- Premium belongs to the home. One purchase covers everyone living in that home for as long as they live in it; it ends for a person who leaves or is removed.
- Plans: a monthly or yearly subscription, or a one-time purchase (“Forever”). The price, in your currency, is shown in the app before you buy and may include tax.
- Free trial: the yearly plan may start with a free trial. When it does, the app shows how long it lasts and what you will be charged when it ends. Cancel before it ends and you are not charged.
- Renewal: subscriptions are billed by the App Store or Google Play and renew automatically at the end of each period unless cancelled at least 24 hours before it. You cancel in your store account; Premium continues to the end of the period already paid for.
- When the Premium covering a shared home ends, the home stays shared for a short grace period — currently three days — and the app counts it down. If nobody in the home has Premium by then, the home stops being shared: each person keeps their own complete copy of it.
8. Refunds
Purchases are processed by the App Store and Google Play, and refunds are handled by them under their policies. If the law where you live gives you a right to a refund, you can also write to [email protected] and we will help.
9. Availability and changes
We work to keep Lino running, but we don’t guarantee it will always be available or free of errors. We may change, add or remove features. If we remove a Premium feature you paid for, we will replace it with an equivalent or refund the unused part fairly.
10. Intellectual property
The app, the website, the Lino name and mascot, and the software and design behind them belong to us or our licensors. We grant you a personal, non-exclusive, non-transferable, revocable licence to use the app for your own household. You may not copy, modify, sell or redistribute any part of the Service except as the law allows.
11. Third-party services
Lino relies on services from others — Apple, Google and the providers listed in the Privacy Policy. Your use of those services is governed by their own terms.
12. Ending things
You can stop using Lino at any time and delete your account in the app under Profile → Account → Delete account. Deleting your account does not cancel a subscription — cancel that in your store account. We may suspend or end your access if you break these terms or if the law requires it. If we end it without cause and you have paid for Premium, we will refund the unused part fairly.
13. Disclaimers
The Service is provided “as is” and “as available”, without warranties of any kind, to the extent the law allows. Lino helps you keep track of housework; it is not responsible for the housework getting done.
14. Limitation of liability
To the extent the law allows, we are not liable for indirect, incidental, special or consequential damages arising from your use of the Service, and our total liability for any claim is limited to the greater of what you paid us in the 12 months before the claim or US $50. Nothing in these terms limits liability that cannot be limited by law, or the rights you have as a consumer where you live.
15. Governing law
These terms are governed by the laws of the Republic of Serbia, and disputes are resolved in the courts of Belgrade — unless the consumer law of your country gives you the right to bring a claim in your own courts.
16. Changes to these terms
We may update these terms. When we do, we change the date at the top and, for significant changes, tell you in the app before they take effect. Using Lino after that date means you accept the updated terms.
17. Contact
Questions about these terms? Write to [email protected].